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Service Manager – Learning Disability & Neurodiversity

Permanent - Full Time

Closing Date: 30/11/2023


Salary: Up to £41,691 Location: Edinburgh & West Lothian Service: Learning Disabilities & Neurodiversity
Hours: 36 Shifts: Rota Basis, Day Shift & Night Shift

About withYOU

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services.

Why work with us?

We have the following benefits to help attract and retain the best talent, ensuring we provide high quality care to those we support, this includes:

  • 6% employer pension contribution
  • Death in benefit cover (2 times salary)
  • Enhanced Sick Pay
  • Fully funded qualifications
  • Career development and progression opportunities

Who we are looking for: 

An experienced service manager who can combine a thorough knowledge of social care practice and processes with first-class leadership, staff support and development skills to ensure the provision of a personalised, innovative, best value, high quality, inspiring and socially inclusive service.

The successful candidate will provide leadership and vision to create an innovative, best value, high quality and personalised service.

Above all we want people that share in our values. Our mission is to provide positive, life-changing support, delivered by inspiring, professional staff.

Meet the Team

We are here to answer any questions you may have.


Responsibilities of the Service Manager include: 

  • Service Delivery – Offer and maintain a comprehensive, procedurally correct, high standard and forward thinking service, which exceeds health and social care standards requirements.
  • Accountability for Support Delivery – Ensure all support delivery provided by staff, including direct support, indirect support, group work, cancelled support, travel, third party notes and telephone calls is accounted for administratively and systematically. Ensure the provision of support is monitored, analysed and reported on a weekly basis.
  • Participation and Integration – Facilitate the people you support’s lifestyle choices, rights and communication needs. Develop participatory methods to enable the opportunity for people we support to be involved in the overview, development, and evaluation of their Service and with YOU.
  • Service Development – Develop services in partnership with the SMT by pursuing local growth through Spot Purchase of non-core care at home and supporting people, trusts/grants or block grant.
  • Staff Management – Manage, lead and motivate staff by ensuring an innovative and dynamic support service; Work in partnership with the People & Culture Team to ensure best practice in recruitment, induction, training, personal development, supervision, appraisal, disciplinaries, staff absences and staff turnover.

Additional Notes 

  • Shift work, weekend work and sleepovers may be a requirement of this role.
  • PVG scheme membership and SSSC registration are requirements of this post.


Please submit your application via our BreatheHR system as soon as possible:

Applications will be reviewed on an ongoing basis and we reserve the right to close this advert early.